A broken website costs you enquiries and sales every hour it stays broken. A white screen, a layout that falls apart on mobile, a checkout that fails, or a site that suddenly loads slowly are all problems we fix every week.
We diagnose the cause, fix it safely with a backup first, and explain in plain language what went wrong and how to stop it happening again.
What You Get
Fast Diagnosis
We check error logs, plugins, theme, server, and database to find the real cause.
Safe Fixes
We take a full backup before touching anything, so nothing is lost.
WordPress Expertise
Plugin conflicts, failed updates, database errors, and the white screen of death.
Speed Problems
Slow pages traced to heavy images, bad plugins, hosting limits, or missing caching.
Display Issues
Broken layouts, mobile problems, missing images, and styling errors.
Clear Report
A short note on what was fixed and what to do to prevent it in future.
Who It Is For
- Sites showing a white screen or critical error
- Sites broken after a plugin or theme update
- Online stores with checkout or payment errors
- Slow websites losing visitors
- Layouts that break on phones
- Email or contact forms that stopped working
Packages and Pricing
Each package covers a number of separate issues on one website. We confirm the scope after a quick check of your site.
Quick fix
Single Fix
৳2,700 per website
One specific problem fixed fast.
- 1 issue fixed
- Backup before work
- Usually done within 1 to 2 working days
- Short report of the fix
- 7 days of follow-up support
Most popular
Repair Pack
৳5,400 per website
Several issues or a deeper problem.
- Up to 3 issues fixed
- Backup before work
- Usually done within 2 to 3 working days
- Plugin and theme health check
- Basic speed check
- 15 days of follow-up support
Full recovery
Full Repair
৳9,000 per website
A complete clean-up for a struggling site.
- Up to 6 issues fixed
- Backup before work
- Usually done within 3 to 5 working days
- Updates and compatibility fixes
- Speed and security tune-up
- 30 days of follow-up support
Prices are in Bangladeshi Taka (BDT). Final quotes depend on your exact scope, and every quote is confirmed in writing before work starts. See all packages.
How It Works
Tell Us the Problem
Send your website address and a short description or screenshot of the error.
Quick Check
We review the site, confirm the cause where possible, and tell you which package fits.
Backup and Fix
We back up the site, fix the problem, and test the result carefully.
Report
You get a short summary of the fix and tips to prevent it happening again.
Website Error Fixing for WordPress and PHP Sites
A broken website costs you enquiries and sales every hour it stays down. Common problems include the white screen of death, 500 internal server errors, database connection errors, broken layouts after an update, contact forms that stop sending, and checkout errors in WooCommerce.
Our team diagnoses the cause, fixes it, and explains what happened in plain language. We work on a backup or staging copy wherever possible, so your live site is never made worse while we investigate.
We mainly fix WordPress, WooCommerce, and PHP or Laravel websites, along with hosting-related issues such as DNS, SSL and email settings.
Why Fix It Properly
Quick fixes like turning plugins off at random can hide the problem for a day and bring it back worse. We look for the root cause in error logs, recent changes and server settings.
Fixing the cause means fewer repeat issues and a clear record of what was changed on your site.
Errors We Fix Most Often
White screen or critical error
PHP fatal errors from plugin conflicts, theme updates or PHP version changes.
500 and 503 errors
Server-side problems caused by code, .htaccess rules or resource limits.
Database connection errors
Wrong credentials, corrupted tables or database server issues.
Broken layout after updates
Theme, page builder or CSS conflicts after an update.
Forms and emails not sending
SMTP settings, DNS records (SPF, DKIM) and form plugin issues.
SSL and mixed content warnings
Insecure content, redirect loops and certificate problems.
What Every Fix Includes
Whatever the package, our approach follows the same steps:
Backup first
We take or confirm a backup before changing anything.
Root cause analysis
We check error logs, recent updates and server settings.
Tested fix
We apply the fix and test the affected pages and functions.
Plain-language report
A short note explaining the cause and what we changed.
Prevention tips
Advice on how to avoid the same issue in future.
Speed and security notes
If we notice other risks during the work, we tell you.
Platforms and Tools
- WordPress
- WooCommerce
- Elementor
- Gutenberg
- PHP 7.4 to 8.3
- Laravel
- MySQL / MariaDB
- cPanel
- LiteSpeed
- Apache / Nginx
- Cloudflare
- WP-CLI
- Query Monitor
How We Work Safely on Your Site
Your live site is precious, so we follow these rules:
- Backup before any change
- Use staging or maintenance mode for risky work
- No deletion of your content without approval
- Changes recorded in a short report
- Access removed or handed back after the job
- Only licensed or official plugin and theme files used
- Credentials shared through safe methods only
- Testing on desktop and mobile after the fix
Which Package Do You Need?
Prices are per website. If we find the issue is bigger than expected, we tell you before doing extra work.
- Single Fix (৳2,700): one specific error, such as a broken form or a single page layout issue.
- Repair Pack (৳5,400): several related issues, or one complex error such as a critical error after updates.
- Full Repair (৳9,000): a site with many problems, including updates, conflicts, speed and SSL issues.
- If your site is hacked or shows malware, see our Malware Removal service instead.
After the Fix
Each package includes a short follow-up period. If the same issue comes back because of our fix, we look at it again without extra charge.
Many errors start with missed updates or no backups. A Website Maintenance plan helps prevent the next emergency.
What to Send Us
To start quickly, please share:
- Your website address and what is broken
- When the problem started and anything that changed just before
- Screenshots of any error messages
- WordPress admin access, or a temporary admin account
- Hosting or cPanel access if the site is fully down
- Whether you have a recent backup
Why Choose Spider ITS for Repairs
Root cause, not guesswork
We find out why it broke so it stays fixed.
Safe process
Backups first and careful testing after.
Clear communication
You get a plain-language explanation of what happened.
Fixed pricing
Package prices with no hidden charges, and approval before extra work.
Security experience
Our security team helps when an error is linked to an attack.
One call for everything
Hosting, email, DNS and code issues handled by one team.
Frequently Asked Questions
How fast can you start?
We aim to review new requests the same working day. Urgent fixes for a site that is completely down get priority.
What if my website was hacked?
A hack needs a security clean-up rather than a simple fix. See our Malware Removal service, which includes cleaning and hardening.
Do you need my login details?
We need access to the website admin and usually the hosting panel. Create a temporary account for us and remove it after the work.
What if you cannot fix it?
We tell you honestly before starting work if a problem needs a bigger fix, such as a rebuild or a hosting change, and we agree the cost with you first.
What if you cannot fix the problem?
If the cause is outside our control, for example a hosting provider outage, we explain what we found and what needs to happen next. We will discuss the charge with you honestly in that case.
Do you need my hosting password?
Only if the site is fully down and WordPress admin is not reachable. We recommend creating a temporary account for us and removing it after the job.
Is a fix covered if I update plugins later and it breaks again?
The follow-up period covers issues caused by our fix. New issues from later updates are a new job, which a maintenance plan can prevent.
Is Your Website Broken Right Now?
Send us the website address and what you see. We will check it and reply with the fastest way to fix it.